Returns & Exchanges

At Frankie Say Relax, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange your items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.